If you are unhappy with our service
If you are unhappy with our service
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department
Quilter
SUNDERLAND
SR43 4JP
Email: QFPcomplaints@quilter.com
Tel: 0808 171 2626
You can find more information by visiting the Quilter Financial Planning website:
Contact Quilter Financial Planning | Quilter
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk
Direct Mortgages is a trading name of Direct Mortgages Ltd, who is an appointed representative of Quilter Mortgage Planning Ltd and Quilter Financial Services Ltd which are authorised and regulated by the financial conduct authority. Quilter Mortgage Planning Limited are entered on the FCA register http://www.fca.org.uk/register/ under reference 440718. (Some Buy-to-let mortgages are not regulated by the Financial Conduct Authority.)
Direct Mortgages Ltd is registered in England & Wales No. 09786421. Registered address: 9 Riverside, Waters Meeting Road, Bolton, England, BL1 8TU
The guidance and/or information contained within this website is subject to UK regulatory regime and is therefore targeted at consumers based in the UK.