Contact Us

    Ellesmere Port Office

    70 Whitby Road, Ellesmere Port, CH65 0AA

    Tel: 0151 200 2021

    Heaton Moor Office

    218 Heaton Moor Road, Heaton Moor, SK4 4DU

    Tel: 0161 431 1193

    Didsbury Office

    679-681 Wilmslow Rd, Manchester, M20 6RA

    Tel: 0161 448 4709

    If you are unhappy with our service

    If you are unhappy with our service

    If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

    Quilter Financial Planning Complaints Department

    SR43 4JP


    Tel: 0808 171 2626

    You can find more information by visiting the Quilter Financial Planning website:

    Contact Quilter Financial Planning | Quilter

    If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (

    Direct Mortgages is a trading name of Direct Mortgages Ltd, who is an appointed representative of Quilter Mortgage Planning Ltd and Quilter Financial Services Ltd which are authorised and regulated by the financial conduct authority. Quilter Mortgage Planning Limited are entered on the FCA register under reference 440718. (Some Buy-to-let mortgages are not regulated by the Financial Conduct Authority.)

    Direct Mortgages Ltd is registered in England & Wales No. 09786421. Registered address: 9 Riverside, Waters Meeting Road, Bolton, England, BL1 8TU

    The guidance and/or information contained within this website is subject to UK regulatory regime and is therefore targeted at consumers based in the UK.